The Money Group (TMG) is the UK's largest independent specialist broker and lender. A leading specialist broker of remortgages, TMG's expertise lies in finding the right package for people who want to re-assess their financial position, and it deals with major companies, some affiliated to major organisations like GE Money, to obtain preferential packages to assist those who need it. With over 20 years experience in providing essential financial services for those who find themselves in financial difficulty, The Money Group chose Phoebus Software as its technology partner; specifically, to assist them in servicing all their mortgages. The choice to partner with Phoebus Software was made easier by the reference sites Phoebus provided to TMG and by the impressive functionality of the software, says Andrew Sinclair, Director of The Money Group.

Their extensive National Processing Centre, based in the South West, deals with 1000's of calls everyday, with some 200 call handlers and mortgage coordinators managing and administering over £500 million of secured loans every year. The Money Group's financial products are designed to cater for the wide-ranging needs of the individual, including first time buyers, right to buy schemes and self employed.

The Money Group chose Phoebus for full servicing of its mortgages. TMG had been very impressed with how user-friendly and well designed the system is, finding the processing of arrangements a far smoother operation since its introduction. Of particular interest to TMG is the workflow functionality present within Phoebus. This means that arrears management is now a fully automated function within the Phoebus system, saving TMG valuable staff time. Phoebus automatically generates letters for chasing payments on predefined dates - TMG enjoys the peace of mind that arrears are being chased and staff time can be utilised on other tasks.

The Money Group implemented Phoebus in just two weeks on site, including data conversion and all user training. Commenting on the impressive implementation timescale, Andrew Sinclair said: "We were very impressed with the business knowledge and professionalism of Phoebus staff; we are more than happy with the software functionality and look forward to a long term relationship with Phoebus Software. By implementing Phoebus we have been able to significantly reduce our processing costs; we now have a solid platform for future growth. We believe we have made the right long term choice for our business and that Phoebus is the ideal partner to help us meet our long term business objectives".

Phoebus is a fully integrated multi-company, multi-currency banking system. Its customers use Phoebus for residential and commercial mortgages (origination and servicing) and retail banking business. Its functionality covers the following areas: fixed/notice deposits, current accounts, secured lending, HP and leasing, bank lending, treasury, revolving credit e.g. credit cards, securitisation, asset management, residential development finance, ledgers - general, fixed asset, sales, purchase.

To find out more about Phoebus contact Paul Hunt on 0121 712 1886.