Project Manager

Posted on: 11/04/2019 14:34 Ending on: 31/05/2019 12:00


The Project Manager owns the client relationship and has overall responsibility for the success and profitability of client work performed by the delivery team.


Client Management

  • Build and maintain strong client relationships to enable PSL to become a trusted partner
  • Work with clients to ensure PSL have a clear view of client pipelines
  • Ensure PSL delivery supports PSL’s Net Promotor Score targets


Project Financials

  • Submit revenue and non-charge forecasts to PMO
  • Track actuals against forecasts and ensure we deliver against forecasts
  • Manage client invoicing
  • Manage project spend against client budgets
  • Ensure PSL delivery supports PSL’s financial targets


Delivery of Client Work

  • Support the project team to enable them to deliver client work successfully
  • Ensure client work is planned and delivered to support commitments made to clients
  • Manage and resolve dependencies between client work
  • Monitor and control delivery activities
  • Identify issues early and ensure effective and timely corrective action is taken
  • Take ownership for resolving issues and escalations


Ensure Governance principles are followed, including:

  • Ensure weekly project status reporting is completed weekly and gives a true representation of the project.  Where applicable, ensure project reports are prepared jointly with the Client
  • Prepare for and lead steering meetings
  • Ensure all work has formal client approval to proceed and formal Client acceptance when complete
  • Ensure all changes follow the change management process
  • Financial management
  • Risk and issue management
  • Manage change through the SDLC


Project Management Practice

  • Contribute to the Project Management practices by contributing to improvements in processes, methods and tools
  • Lead knowledge creation, sharing and coaching
  • Ensure processes are followed and auditable  

Skills and Competencies


·         5-10 years’ experience of a similar role within the software development sector

·         Ability to travel to client sites

·         Client management

·         Project and resource planning

·         Financial ownership

·         Owning a team responsible for software development

·         Excellent written, verbal and presentation skills

·         Good attention to detail

·         Experience of enforcing processes

·         Understanding of key project management principles

o    PSL Project Managers are expected to be certified in Prince2 or PMP

·         Understanding of software development lifecycles

·         Ability to function in a rapidly changing environment



·         Experience of Jira

·         Exposure to Agile as PSL uses some Agile techniques/concepts

·         Mortgage / financial sector







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