More2Life – origination and servicing implementation

More2Life, the specialist equity release lender, part of market leading Key Retirement Solutions, chose to implement Phoebus Software’s Equity Release module to facilitate the origination and servicing of their equity release loans. As a new start up business, More2Life sought a well respected partner they could rely upon to deliver proven robust software. More2Life were impressed with Phoebus Software’s track record of supporting other key lifetime loan providers and by the product’s inherent flexibility and web capabilities.

Goals and Challenges

The overriding goal for More2Life was to successfully launch as a new provider of lifetime loans. More2Life viewed the installation of Phoebus Equity Release as a foundation stone, which would pave the way for future product innovation and development.

Central to More2Life’s use of the Phoebus Software system is their desire for Intermediaries to transact all business via the Web, bringing significant benefits to both Intermediaries and More2Life as well as the customer.

PSL's Approach and Deliverables

Phoebus Software adopted our standard methodology designed for new client implementations, ensuring all business requirements were investigated and documented at the project outset with a full training and user acceptance testing plan agreed with More2Life. This tried and tested ‘no surprises’ approach has been used by Phoebus Software on all client implementations and ensures all parties are able to effectively allocate resources to the plan.

Results and Benefits

By using Phoebus Equity Release, More2Life have been able to strengthen their leading position in the marketplace by swiftly launching innovative new products, for example their impaired health product.

The Phoebus Equity Release system solution allows More2Life to transact significant volumes of business with Intermediaries via the Web. Phoebus delivers functionality that results in reduced phone calls and emails and importantly frees up staff to concentrate on value added tasks. Intermediaries are able to automatically produce KFI's.

"Phoebus Equity Release is a robust, business enabling solution which has facilitated our continued growth. We value the business expertise and 'can-do' attitude of the Phoebus Software staff." - Simon Hayton, Operations Manager for More2Life.

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