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Phoebus White Paper library
As part of our commitment to industry leadership, we offer you a library of White
Papers - delivering business-critical information.
Any business delivering change projects as an ongoing part of its operation will
rely on the close and effective engagement of its Project Managers and other accountable
executives to produce successful results.
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We are often asked the question - what is the technological cornerstone of most
large lenders today? The true answer is that, if we look beyond the typical Enterprise
Resource Planning or Customer Relationship Management packages, we see those decades-old
host applications.
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Typically the suppliers of mortgage technology, by the nature of the largely regulated
UK lending market, engage with complex business environments within which technology
is seen as a solution to cut through perceived commercial and operational shortcomings.
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The last twelve months have seen increasing numbers of residential mortgage portfolios
changing hands, as the market has sought to rebalance itself.
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The offshore outsourcing of services from the UK, particularly within the Financial
Services sector, has been a significant trend over recent years.
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The New Basel Capital Accord (Basel II) introduced a new part to its three supporting
‘pillars’ of disclosure and market discipline, regulatory review and capital requirements,
with ‘operational risk’ added to the last. Alongside credit and market risks, the
ways a Lender can demonstrate lower operational risk can allow for less capital
to be tied up to support a loan portfolio.
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Partnering is a subject about which increasing numbers of technology suppliers are
talking. Businesses speak increasingly of partnerships as being core to their strategies,
and their reasoning is easy to understand: sales teams need partnerships to open
new markets and segments, while developers seek partnerships to acquire technology,
knowledge and capabilities.
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From a few murmurs in the summer of 2008, to a significant call to action from the
Local Authorities themselves through the New Local Government Network think-tank,
the return to Local Authority mortgage lending has gained speed.
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