At PSL we are committed at all times to conducting our business in a responsible and sustainable way, as this is integral to the way that we do business. We are committed to behaving in a way that is beneficial to our employees, our clients, our environment and the wider community. This is reflected in our ESG strategy ‘Developing Our Future’.


PSL believes in the principle of caring for the environment and continually strive to incorporate environmental good practice into the workplace. We recognise our responsibility to do business in a manner that protects and improves the environment for our future generations.

Carbon Neutral

PSL has been carbon neutral since 2010 and has recently maintained its carbon neutral status for the twelfth year running.

PSL has recently partnered with Positive Planet, an organisation which works with businesses to identify areas where environmental impact can be further reduced. PSL will work with Positive Planet to calculate the carbon footprint, invest in offsetting and further identify a roadmap for carbon emissions reduction over the next 3-5 years to enable PSL to reach its target of being carbon zero.

Results of the 2022 audit carried out by Positive Planet are shown below:

Other initiatives include:

  • Recycling single use cups and 80% of all waste
  • Aquiring the most energy efficient equipment
  • Installation of motion sensor lighting
  • Limiting printing
  • Encouraging cycle to work scheme and provision of bike sheds and locks
  • Introduction of the electric car leasing scheme and provision of office electrical charging point


Phoebus Software recognise the importance of having a positive impact on the lives of others and try to do this through our business processes and engagement with the local community and beyond.

PSL has a strong Corporate Social Responsibility ethic which is embedded within its Environmental, Social and Governance (ESG) strategy.

In 2019, PSL  won the Solihull BID Corporate Social Responsibility award and have previously won the Corporate Social Responsibility award at the Mortgage Finance Gazette Awards in years 2016 – 2019, 2021 and 2022.


Charity Commitment:

Charity and community are at the heart of our business and we continue to help those in need through fundraising and employee involvement. Our charity committee, which is run by our employees, organise the annual ‘Charity of the Year’ and set a fundraising target to be achieved.

2019 and 2020 Fundraising: 

Our two year partnership with Acorns Children’s Hospice over the course of  2019 and 2020 involved employees at PSL raising a combined total of just over £15,500 through participating in many fundraising activities.


2021 Fundraising:



During 2021, PSL supported the UK’s largest charity fighting hunger and food waste, FareShare. Our charity committee set a fundraising target of £10,000 for the year and were thrilled to exceed this amount by raising a total of £10,380. This amount equates to 41,520 meals being provided to vulnerable families throughout the UK.

41,520 meals will feed 28 families of 4 for a whole year!




2022 Fundraising:

PSL employees have selected The Birmingham Children’s Hospital Charity as the company charity for 2022.

Take a look at how we got on with our 10,000 steps a day challenge in February:

All our fundraising activities and fundraising targets can be tracked via our company Just Giving page: https://justgiving.com/fundraising/psl2022


Since 2010, PSL has supported the not-for-profit organisation Kiva – an organisation which helps to alleviate poverty by providing small loans to improve the working or living environment of people in the developing world encouraging them to start their own businesses to lift themselves and their families out of poverty.


PSL has teamed up with Make Good Grow, which is a charity matching service that brings charities and skilled volunteers together. Make Good Grow introduces skilled volunteers, which they call Passioneers, to local good causes who need help in running their charity. The type of skills charities needs help with include graphic design, web development, fundraising, HR, advertising, marketing, administration and IT.

PSL’s new partnership with Make Good Grow gives colleagues the opportunity to utilise their work experience and skills for the local community.


Local Education Development:

PSL recognises how important the next generation is and so are committed to helping educate young people throughout the community and to support STEM learning activities in schools and universities across the Midlands.

PSL is a member of Aston University Computer Science Industry Club.

“The Computer Science Industry Club at Aston brings together students, academics and industry professionals. We work with our partners across three key areas: research, curriculum development and employability. Phoebus joined the programme in 2016 and were instrumental to the Clubs early development, advising on the Industry Club format and how it should be pitched to businesses. They have supported us in various ways, by generously donating prizes for student competitions, and attending showcase events to provide students with valuable feedback. We also work closely with the recruitment team who have hired several Aston placement students and graduates. Our partnership with Phoebus adds enormous value to the student experience. We look forward to exploring new avenues for collaboration, such as research, and continuing the positive and productive relationship we have with them.”

– Dr Maria Chli, Reader in Computer Science, Aston University


“I’ve had a thoroughly enjoyable and insightful time on my placement year, working with an excellent and supportive team in Operations”

Leon, August 2021


PSL also work with Shine Youth, a Solihull based charity which supports the mental health and wellbeing of young people. PSL provides office space for mentoring and group courses as well as working with Shine Youth to provide an open day at PSL this autumn to focus on career advice and guidance and careers in technology.

Shine Youth is committed to support young people to have good mental health, positive self-esteem and identity, and live their lives with hope and purpose.


Talking Tech:

PSL’s “Talking Tech” events are designed to bring together an audience motivated by technology and how it will be used to shape the future. These events, held at PSL’s HQ in Solihull, are open to anyone and we invite a different speaker to each session that will present on topical areas of interest. This is followed by a detailed Q&A session and the chance to network with other attendees.

Our latest Talking Tech event took place online earlier this year and was led by Hinesh Mehta, Cyber Crime Manager at the West Midlands Regional Cyber Crime Unit who discussed the realities of cyber crime.

Talking Tech events are free to attend.
Sign up for our next event: https://www.meetup.com/Solihull-Talking-Tech/


Employee Wellbeing

PSL has introduced many initiatives over the past few years to support its employees and their wellbeing.

These include:

  • Access to the Employee Assistance Program (EAP) – a free health and wellbeing portal which provides guidance and advice on a number of areas which may affect personal and work life
  • Mental Health First Aiders
  • A company ‘Menopause Wellness policy’ to help colleagues who are affected by the menopause
  • Introduction of the “Be Well” wellbeing program – a platform which provides access to all benefits and support for both physical and mental health of employees
  • Participation in the Best Companies engagement survey – an independent engagement survey that measures responses across the UK for companies in all sectors against a standard of 8 factors of engagement



Diversity and Inclusion

PSL are committed to creating a culture of inclusion and diversity and ensuring that everyone at PSL has access to a variety of developmental opportunities to help realise their full potential. PSL is a diverse business which offers equal opportunities regardless of gender or race. 33% of all employees are female. Our employees represent 12 different ethnic groups: 37% of PSL’s employees belong to a Black, Asian, Mixed, or other ethnic group compared to 13% in the UK as a whole.

In 2022, PSL became a member of the Diversity and Inclusivity Finance Forum (DIFF). The aim of the forum is to build a networking framework that generates support, advice and ideas for members to promote diversity within their organisation and enable a pathway for diversity to succeed.




PSL strives to ensure that it operates with respect, integrity and in line with the Company values and seeks to continually improve.

Over the recent years, PSL has introduced many policies and procedures to support the growth of the business and the needs of its clients:

  • Data Protection policy
  • Risk Management policy
  • Cyber Security policy
  • Modern Slavery policy and statement

PSL has also been ISO27001 certified since 2016 and is currently working towards achieving SOC2 accreditation.