At Phoebus, we are proud to enable a better future for all people. That’s why we champion transparency, integrity, counting every voice and making a positive impact where we live and work through our environmental, social and governance (ESG) commitments.

Transparency is an important part of our ethos, so our ESG Reports openly reflect our progress in achieving sustainable growth – for our clients, our colleagues, the environment and the communities where we operate.

We’re proud to share how we are embedding ESG principles in our business in order to contribute to the challenges of climate change mitigation in line with the sustainable development goals of the United Nations.

Our ESG Strategy

Embedding ESG across the organisation is a priority for Phoebus and is interwoven with our purpose. In order to build a more sustainable, resilient and inclusive society, we need to think not just about our own actions, but how we can partner with those around us to achieve mutually beneficial outcomes on the issues facing communities and society.



At Phoebus, we are dedicated to upholding the highest standards of transparency, accountability, and ethical conduct throughout our operations. Our governance framework is designed to ensure that we operate in a responsible and compliant manner, while also considering the interests of our stakeholders, including employees, clients, investors, and the wider community.

We are committed to ensuring that our governance framework continues to drive sustainable growth while positively impacting the environment, society, and the well-being of all those we interact with.

Key elements of our governance framework include a well-defined corporate governance structure, clear roles and responsibilities, and robust risk management processes.


Environment and Climate

We are doing as much as possible to deliver low-carbon and climate resilient growth. The organisation’s commitment as responsible citizens ensures the advancement of sustainable development goals and principles that are most important to our shareholders, clients, and employees.

We’ve been carbon neutral since 2009 and continue to learn more about carbon emissions and their impact, find ways of reducing our carbon footprint and encourage a greener working ethos across our client base, partners and colleagues as we make progress towards achieving our net-zero goal.

In 2023, we took a significant step towards sustainability by launching a Green Team. The Green Team are committed to making a positive environmental impact which has brought together passionate individuals from various departments, united by a common goal: to create a more eco-friendly workplace and inspire others to adopt sustainable practices.




Our aim at Phoebus is to have a positive working environment in which all colleagues can thrive and feel cared for. Over the past year we have implemented several new benefits and policies to support colleagues in our business.

Examples of this include:

  • training of 8 mental health first aiders
  • the Menopause policy
  • flexible Bank Holidays

Diversity, Equality and Inclusion

We work very hard to create a culture that is inclusive & supportive of our colleagues and continue to measure our diversity at all levels in the business and ensure that we have policies and procedures in place to enable and drive an inclusive and supportive working environment.



Charity and community is at the heart of the culture at Phoebus. Our employees constantly rate “giving something back’ as the one of the things we do well at Phoebus.

Community Projects

Since 2010, Phoebus has supported the not -for-profit organisation Kiva – an organisation which helps to alleviate poverty by providing small loans to improve the working or living environment of people in the developing world encouraging them to start their own businesses to lift themselves and their families out of poverty.


In 2023 Phoebus chosen charity is The British Heart Foundation and as well as fundraising, Phoebus will also focus on raising awareness and equipment needed following cardiac arrests. Phoebus has already sent staff on first aid courses and bought a defibrillator for its office.

In 2022, Phoebus supported a number of initiatives including sponsoring an under 11s football team – purchasing kit and equipment for them, held a toy collection for Birmingham Children’s Hospital and Crisis and continued to support many local independent businesses such as caterers, local personal trainers for staff and local physiotherapists.

Phoebus employees also took part in several fundraising activities throughout 2022 including a Snowdon climb, a wolf run and quarterly raffles of prizes supplied by Phoebus. By the year-end Phoebus exceeded its 2022 fundraising target, raising £8,470 for our chosen charity, the Birmingham Children’s Hospital Charity. In recognition of our efforts, Phoebus was named one of the charity’s ‘100 Heroes for 2023’.

Phoebus also received recognition from Solihull BID, winning the best charity CSR project at its annual awards, as well as our charity and CSR being highlighted specifically by Best Companies Survey when Phoebus received its one star rating.