“As a software provider, we recognise that technology is an important enabler of growth for businesses.

However, rapid advances in AI and the proliferation of systems available has left many in the mortgage industry lacking confidence in their ability to implement the right technology successfully.

Our message to those companies is not to implement tech for tech’s sake.

It’s tempting to invest in the latest shiny new platform, but technology should always solve an existing problem or make a process more efficient.

Once you’ve got a solid use case that supports your existing strategies, and identified the right partner, then the implementation should be a lot easier.”