Strategy:

Phoebus Software Ltd (PSL) is a market leading provider of flexible financial systems to mortgage providers and retail banks. PSL has a long reputation for being client-centric and delivering quality systems.

We need a strong team of Project Managers to engage with our clients and ensure work is delivered successfully and profitability.

Mission:

Our Project Managers play an important role in PSL ensuring clients get the right value from our products and services. As a Project Manager you will play a lead role in planning, leading, organising and motivating an agile scrum team.

  • Own the client relationship
  • Ensure client work is delivered on time, within budget and to the client’s expectations
  • Ensure PSL deliver a quality service at all times
  • Ensure that client work is managed and controlled to support PSL financial objectives
  • Ensure client work is rigorously planned and delivered on time, within budgeted / estimated effort and to expected quality
  • Work closely with Ops & PMO in scheduling, resourcing and delivering releases into delivery functions for UAT and subsequent go live.
  • Manage multiple releases concurrently.

Responsibilities:

The Project Manager owns the client relationship and has overall responsibility for the success and profitability of client work performed by the delivery team. The Project Manager has overall responsibility for coordinating and managing the delivery of agreed and planned releases to client delivery functions.

Project /Client Management:

  • Coordinate with clients to define project scope and requirements
  • Create and follow project execution plan (PPM, MS Project)
  • Work with production teams to assign and oversee tasks and deliverables
  • Ensure timeliness of project delivery
  • Verify that each deliverable meets the client ask, scope, and budget
  • Track project performance, specifically in accordance with short- and long-term goals
  • Record and maintain comprehensive project progress documentation
  • Manage relationships with clients and stakeholders
  • Lead frequent check-ins with clients and necessary internal team meetings
  • Build and maintain strong client relationships to enable PSL to become a trusted partner
  • Work with clients to ensure PSL have a clear view of client pipelines
  • Ensure PSL delivery supports PSL’s Net Promotor Score targets
  • Monitor and control delivery activities to ensure that commitments are met including use of Jira dashboards/Kanban’s
  • Identify risks and issues early and ensure effective and timely corrective action is taken
  • Take ownership for resolving issues and escalations and the facilitation of regular stand-ups/Agile kick starts
  • Create and maintain a credible delivery plan with milestones, resources and dependencies clearly visible. (Note. Resources will sit with the Scrum Masters)

Stakeholder Management:

  • Build and maintain strong internal relationships with Client Services and Client Delivery functions to enable PSL to deliver its releases successfully

Project Financials:

  • Submit revenue and non-charge forecasts to PMO
  • Track actuals against forecasts and ensure we deliver against forecasts
  • Manage client invoicing
  • Manage project spend against client budgets
  • Ensure PSL delivery supports PSL’s financial targets

Delivery of Client Work:

  • Support the project team to enable them to deliver client work successfully
  • Ensure client work is planned and delivered to support commitments made to clients
  • Manage and resolve dependencies between client work
  • Monitor and control delivery activities
  • Identify issues early and ensure effective and timely corrective action is taken
  • Take ownership for resolving issues and escalations

Governance:

Ensure Governance principles are followed, including:

  • Ensure weekly project status reporting is completed weekly and gives a true representation of the project. Where applicable, ensure project reports are prepared jointly with the Client
  • Prepare for and lead steering meetings
  • Ensure all work has formal client approval to proceed and formal Client acceptance when complete
  • Compliance with the PSL SDLC, Agile delivery and planning methodology
  • Ensure all changes follow the change management process
  • Financial management
  • Risk and issue management
  • Manage change through the SDLC/Agile.

Project Management Practice:

  • Contribute to the Project Management practices by contributing to improvements in processes, methods and tools
  • Lead knowledge creation, sharing and coaching
  • Ensure processes are followed and auditable.
  • Ensure internal delivery status reporting is completed
  • Prepare for and lead release delivery meetings
  • Ensure all delivery work has formal approval to proceed and formal acceptance when complete
  • Apply RAID (Risks, Assumptions, Issues, Dependencies) methodologies as appropriate to the delivery

Skills and Competencies:

Required: 

  • 3+ years’ experience of a similar role ideally within the financial services / software development sector
  • Client management
  • Project and resource planning
  • Financial ownership
  • Ability to effectively manage budgets and delegate tasks
  • Working knowledge of project management methodology, tools and techniques
  • Understanding of key project management principles ideally certified in Prince2 or PMP
  • Excellent written, verbal and presentation skills
  • Good attention to detail
  • Experience of enforcing processes
  • Understanding of software development lifecycles
  • Ability to function in a rapidly changing environment
  • 2+ years of relevant work experience
  • Excellent verbal and written communication skills
  • Advanced time management and organisational skills
  • Comfortable with multi-tasking and adapting to change
  • Ability to effectively manage budgets and delegate tasks
  • Working knowledge of project management methodology, tools, and techniques
  • Relevant SME for project scopes
  • Strong attention to detail
  • Ability to travel to client sites

Beneficial: 

  • Experience of Jira
  • Exposure to Agile as PSL uses some Agile techniques/concepts
  • Mortgage / financial sector
  • Experience of SharePoint
  • A certified project management/agile qualification

Relationships: 

Project Managers work closely with:

  • The assigned Clients
  • The scrum team
  • Programme Delivery Lead
  • Senior PMO analyst

 

To apply, send your CV along with a covering letter and your salary expectations to career@phoebussoftware.com

** Please only apply if you are legally authorised to work in the UK and do not require sponsorship for an employment visa now or in the future.