Phoebus Software Ltd (PSL) is a market leading provider of flexible financial systems to mortgage providers and retail banks. PSL has a long reputation for being client-centric and delivering quality systems.


The Senior Implementation Project Manager ensures that our client product implementations achieve the outline goals as set out below:

  • Own the Implementation Project for PSL
  • Ensure client implementations are delivered on time, within budget and to the clients’ expectations
  • Ensure PSL deliver a quality service at all times
  • Ensure PSL implementations are managed and controlled to support PSL’s financial and operational objectives
  • Ensure work is seamlessly managed and coordinated between internal PSL teams


The Senior Implementation Project Manager has overall responsibility for the success and profitability of PSL’s new client implementations.

Relationship Management:

  • Coordinate with key PSL stakeholders and Client stakeholders to define project scope and requirements
  • Collaborate with and manage third party suppliers
  • Record and maintain comprehensive project progress documentation
  • Lead frequent check-ins and meetings with internal stakeholders and client stakeholders
  • Build and maintain a strong relationship with the Project Sponsor as a point of escalation
  • Build and maintain strong internal relationships to enable PSL implementations to succeed and become a trusted and valued member of the team
  • Ensure that your implementation delivery supports PSL’s Net Promoter Score targets

Project Financials:

  • Proactively manage the project budget
  • Track actuals against forecasts and ensure we deliver against forecasts
  • Work closely with Finance to manage client invoicing
  • Manage project spend against budgets obtaining approvals where required
  • Ensure PSL delivery supports PSL’s financial targets

Delivery of Implementations:

  • Support the project team to enable them to deliver client implementations
  • Ensure work is planned and delivered to support commitments made to both clients and internal stakeholders
  • Manage dependencies between the client, third party providers and PSL
  • Monitor and control delivery activities
  • Identify issues early and ensure effective and timely corrective action is taken
  • Take ownership for resolving issues and escalations
  • Create, manage and own the project execution plan (PPM, MS Project)
  • Ensure that the backlog is maintained in JIRA
  • Work with and coordinate project deliverables between the PSL development teams
  • Ensure timeliness of project delivery
  • Ensure all deliverables meet the project scope, quality and budget
  • Track project performance, specifically in accordance with short and long term goals of the implementation


Ensure Governance principles are followed, including:

  • Ensure weekly project status reporting is completed weekly and gives a true representation of the project.
  • Prepare for internal and client steering meetings
  • Ensure all work has formal approval to proceed and formal acceptance when completed
  • Ensure all changes follow the PSL change management process
  • Financial management
  • Risk and issue management
  • Maintain RAID logs
  • Manage change through the SDLC
  • Review and report on Burn Up, Burn Down charts and Velocity

Project Management Practice:

  • Contribute to the Project Management practices by contributing to improvements in processes, methods and tools
  • Lead knowledge creation, sharing and coaching
  • Ensure processes are followed and auditable

Skills and Competencies:


  • 10+ years’ experience of a similar role ideally within the software development and implementation sector
  • Minimum of 10 years’ experience of large-scale implementations
  • Minimum of 10 years’ experience of large-scale data migrations
  • Minimum of 5 years’ experience working in an Agile environment
  • Ability to travel to client sites when required
  • Stakeholder management
  • Project and resource planning
  • Financial ownership
  • Leading multiple teams responsible for software development
  • Excellent written, verbal and presentation skills
  • Good attention to detail
  • Experience of enforcing processes
  • Understanding of key project management principles
  • Understanding of software development lifecycles
  • Ability to function in a rapidly changing environment
  • Excellent verbal and written communication skills
  • Advanced time management and organisational skills
  • Comfortable with multi-tasking and adapting to change
  • Ability to effectively manage budgets and delegate tasks
  • Working knowledge of project management methodology, tools and techniques
  • Relevant SME for project scope
  • Strong attention to detail


  • Financial services, financial sector and financial product experience
  • Experience of Jira
  • Exposure to Agile


To apply, send your CV along with a covering letter and your salary expectations to

** Please only apply if you are legally authorised to work in the UK and do not require sponsorship for an employment visa now or in the future.